| FAQ - Click on a question below to view the answer. |
| Can you represent me? |
| How do I register with you? |
| Is there any cost associated with registering? |
| Will altisHR notify me when the clearance is processed? |
| What is a Security Clearance? |
| What are the levels of clearances? |
| How long will it take to process an Enhanced clearance? |
| May non-Canadians be granted a security clearance? |
| I’m not sure I have a clearance, how can I check this? |
| If I have a criminal record, can I still apply for a security clearance? |
| What could cause my clearance to take longer than 8 weeks to process? |
| Why do I need fingerprints? |
| Can I work within the Federal Government even if I don’t have a ... |
| Is altisHR responsible for my clearance? |
| What is the difference between Enhanced and Secret clearance? Can I ... |
| How can I obtain a copy of my security clearance briefing form? |
| How long is my security clearance valid? |
| How does your payroll process work? |
| Is all pay issued by direct deposit? |
| Are there any reasons I might not receive my pay? |
| Will you provide a confirmation of earnings letter if I need one? |
| What happens if I change financial institutions? |
| What is a timesheet? |
| How do I fill the timesheet out? |
| Who can sign the timesheet? |
| What if I work overtime? |
| What about vacation pay? |
| What if I don’t want taxes withheld? |
| What about T-4s? |
| When is payment for public holiday pay released? |
| Why would I use you instead of another firm? |
| Do you place candidates in temporary, contract or permanent positions? |
| Are you an executive search firm? |
| What is your privacy policy? |
| How can I reactivate my file? |
| How do I get my address changed in your system? |
| What are your hours of operation? |
| What is your Accessible Customer Service Plan? |
| How quickly can you find me someone? |
| Are all candidates interviewed? |
| Do you train candidates? |
| Do you test candidates? |
| How does billing work with your firm? |